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Identity CVE · OAuth / OIDC / JWT

CVE-2026-48558SimpleHelp accepts unsigned OIDC tokens, MFA bypass

critical
Product: SimpleHelpVendor: SimpleHelpCWE-347Disclosed: 2026-05-12Status: PatchedProtocol deep diveNVD ↗

What broke

SimpleHelp (remote support, through 5.5.15 and 6.0 pre-release) accepted OIDC ID tokens without checking the signature. alg:none worked. A forged token is a login, and it skipped MFA. The vendor patched. A public proof of concept is out.

Why it matters

Remote-support tools are privileged by design: they sit on admin workstations and jump boxes. An OIDC integration that does not verify the ID token is an MFA bypass with a support-tool blast radius. alg:none is a twenty-year-old JWT lesson. Seeing it in 2026 on a product that enterprises use to reach production is the story.

What to do

  • Patch SimpleHelp. If a public PoC exists and you were on 5.5.15 or earlier, review sessions and local accounts.
  • Confirm your OIDC client rejects alg:none and rejects tokens whose kid is missing from your JWKS.
  • Do not treat "we federated MFA through OIDC" as MFA if the RP never verifies the token.

After you patch

Token-layer flaws produce credentials that keep working after the patch, so remediation is about invalidating what was issued.

  • Rotate the signing keys published at your JWKS endpoint, then confirm relying parties refetch on an unknown key id rather than caching indefinitely.
  • Revoke refresh tokens and sessions. Access tokens expire on their own; refresh tokens are the ones that turn a short compromise into months of access.
  • Audit client registrations and consent grants created during the window, particularly any client with broad scopes or a redirect URI you do not recognize.
  • Verify validation on your side: pinned algorithms, issuer and audience checks, and no acceptance of alg: none. See JWT and the validate a JWT recipe.

Sources

Last reviewed By SWI Community TeamSuggest a correctionHow we research
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Compiled from vendor advisories, NVD, CISA KEV, and public research. CVSS figures can disagree across NVD and the CNA. Confirm affected versions against the vendor advisory before you patch. Independent, community-driven analysis. See the disclaimer.