itsme

Overview

itsme, operated by Belgian Mobile ID and launched in 2017, is a widely adopted mobile identity wallet in Belgium and parts of Europe, used for secure login, authentication, and qualified digital signing with bank-grade identity assurance. Backed by Belgian banks and mobile operators, it is one of the rare decentralized-leaning identity products with genuine mass-market adoption, rather than a pilot or a developer toolkit.

What it is good at

High consumer adoption and strong assurance are the standout strengths. itsme delivers passwordless, app-based authentication and qualified electronic signatures with identity proofing rooted in banking and government data, which gives relying parties real trust. It is heavily used across Belgian banking, government services, and e-signing, and aligns with eIDAS and the direction of the European digital identity wallet, making it a credible national-scale reference for consumer identity.

Where it falls short

It is geographically concentrated and consumer-facing rather than a general platform. Outside Belgium and a handful of EU markets, coverage and recognition drop sharply, and it is not a developer-first global product, so integration breadth and self-hosting are limited. Authorization, lifecycle, and governance in the enterprise IAM sense are not its purpose.

Pricing

Per-transaction and subscription, sales-led for relying parties, with no fully public tiers. Model cost against expected authentication and signing volumes with the TCO calculator.

Best for, and who should look elsewhere

Choose itsme if you are a European, especially Belgian, business needing a trusted consumer identity wallet for login, authentication, or qualified signing in banking and government contexts. Look elsewhere if you operate outside the EU or want a developer-first global platform. For developer-built credential stacks compare Gataca and walt.id, or browse the decentralized identity category.

Bottom line

A trusted, mass-adopted consumer identity wallet for European and especially Belgian use cases, narrow outside its home markets.